Return & Refund Policy

At Hira Food Products, customer satisfaction and product quality are our top priorities. We take care to pack and deliver our products in good condition.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery. Share your order details and clear photographs of the product and packaging so our team can review your request.

Food Safety and Hygiene

Due to the nature of food products, we generally do not accept returns of opened, used, or tampered-with products. Exceptions may be considered for verified quality issues, damaged items, or incorrect deliveries.

Refunds and Replacements

After reviewing your complaint, we will inform you whether a replacement, refund, or another suitable resolution is available. Any approved refund will be processed through an agreed payment method.

Order Cancellation

Please contact us as soon as possible if you wish to cancel an order. Cancellation requests may not be accepted once an order has been dispatched.

Contact Us

Email: m.najam13579@gmail.com

Phone: +92 316 0009095

Address: Korangi Industrial Area, Karachi, Pakistan